Privacy Policy

Privacy Policy for Innovate Local

At Innovate Local, we are committed to protecting your privacy and maintaining the security of your personal information. This policy outlines our ongoing obligations to you in respect of how we manage your personal information and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What is Personal Information and Why Do We Collect It?

Personal information is any information or opinion that identifies an individual. This includes, but is not limited to, names, email addresses, phone numbers, and other contact details.

We collect personal information in various ways, including through our website (www.innovatelocal.com.au), email correspondence, phone conversations, and from other publicly available sources. We use this information primarily to provide our services, to communicate with our clients, and for marketing purposes.

By providing us with your personal information, you agree that we may collect, use, and disclose that information for the purposes outlined in this policy. If you no longer wish to receive marketing communications from us, you may unsubscribe at any time.

Sensitive Information

Sensitive information includes details about an individual's racial or ethnic origin, political opinions, membership in political associations, religious or philosophical beliefs, trade union membership, criminal records, or health information.

At Innovate Local, we do not generally collect sensitive information. If we do, we will only use it:

For the primary purpose for which it was collected;For a secondary purpose directly related to the primary purpose;With your consent; orWhere required or authorised by law.

Collection of Personal Information from Third Parties

While we aim to collect your personal information directly from you, there may be instances where we obtain personal information from third parties. If this occurs, we will take reasonable steps to ensure you are made aware of the information being shared with us.

Use and Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

With your consent;Where required or authorised by law;For the purpose of fulfilling services to you or other business-related needs;To third-party service providers who assist us in delivering our services, such as hosting services or marketing platforms (these third parties are required to comply with privacy laws).

We do not sell, rent, or trade your personal information.

Security of Personal Information

We take reasonable steps to ensure your personal information is protected from misuse, loss, or unauthorised access, modification, or disclosure.

When your personal information is no longer required for the purposes for which it was obtained, we will securely delete or de-identify it. However, some personal information may be stored in client files for a minimum of seven years.

Access to Your Personal Information

You have the right to access and request correction of the personal information we hold about you. If you believe the information we hold is incorrect or out of date, please contact us so we can update our records.

You may request access to your personal information by contacting us in writing. We will not charge you for the access request but may charge an administrative fee for providing a copy of the information.

Maintaining the Quality of Your Personal Information

We aim to ensure that the personal information we hold is accurate, complete, and up to date. We encourage you to notify us of any changes to your personal details so that we can keep your records up to date.

Policy Updates

Innovate Local may update this Privacy Policy from time to time. The most recent version will always be available on our website (www.innovatelocal.com.au).

Contacting Us-

If you have any questions or concerns about how we manage your personal information, or if you wish to access or correct your information, please contact us:

Email: [email protected]
Phone: 0424233344